Starting your own business is a challenging endeavour, but the rewards can far outweigh the risks once you have everything set up right. These hints should help you through the turbulent set-up period, so you can reach the smooth sailing faster.

Choose your staff carefully

The staff at a business can make or break the customer experience, and for a new business, a wave of negative feedback from unhappy customers early on can prove disastrous. Therefore, it is essential that you try to see how your staff respond to different challenges, during the interview process and on their first days.

Ask your staff to imagine themselves in the customers’ shoes and to think about how they would like to be treated. It is important to also create an open environment where any members of your team who feel they are struggling feel secure admitting to you or to the relevant figure that they are struggling, and a supportive environment where they can be certain of help to get them up to speed.


Be aware of what insurance you absolutely need, and what insurance is a good idea. It Is a legal requirement that businesses with any employees have Employee Liability Insurance, so that you, as the employer, are insured for any injuries suffered by employees while working for you up to the cost of five million pounds. Meanwhile Public Liability Insurance is not a legal requirement, but will prove the legitimacy of your company and your commitment to your customers’ safety and happiness.


Beyond the legal requirement of Employee Liability Insurance and the essential nature of Public Liability Insurance, your company’s particular insurance needs will depend on the reach and nature of the company and the associated risks. Workers Compensation insurance is a step beyond Employee Liability Insurance and allows workers who are injured or sick to be financially supported while they are unable to work.

While this can feel prohibitively expensive for a small business, if your strategy depends on people, it can be a vital draw to ensure you do not miss out on the best employees and that you do not lose employees permanently over temporary health issues. Property insurance will cover your business against damage to your premises, while insuring against interruption to your business can help keep your business protected if events beyond your control disturb your productive output. You will know better than anyone else the exact particulars of what your business needs in terms of insurance.

For the Best Insurance Deal for your Business

To ensure you get the best deal for your needs the professionals at Be Wiser Business Insurance are happy to tailor a policy to your specific needs. As a broker who works closely with dozens of insurance providers, Be Wiser offers a twenty-four-hour online quote engine and fully staffed phone line. With over 200,000 clients including small and large businesses, the focus placed upon a personalised service allows the company to ensure that you have the right insurance for your business, at the best price for you.